Job Timeline (Ref 5738-6717)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Jun-2020
Repair Engineer : Martin Smith
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Glow worm Remote Repair Details
Manufacturer : Glow worm
Customers Fault Description : Temperature is turning itself up to 30 degrees Buttons not working. Coming up access code and going up the numbers on its own not letting me change anything.
Remote Fixer Repair Response (see below) :
This GlowWorm controller arrived safely and on adding a power source was found to have a shorted button (the up button). This was causing the temperature overide to start as soon as power is applied.
The button was replaced which restored full functionality.
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