Job Timeline (Ref 5747-6728)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-May-2020
Repair Engineer : Martin Smith
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Willowbrook Remote Repair Details
Manufacturer : Willowbrook
Customers Fault Description : Wire snapped going into the handset
Remote Fixer Repair Response (see below) :
This controller arrived safely and was confirmed to have a damaged cable. The cable was cut back by a couple of inches and soldered directly into the PCB.
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Item returned usgtee - full cable replacement carried out - returned 9th June 2020