Job Timeline (Ref 5753-6737)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-May-2020
Repair Engineer : Martin Smith
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ARCAM CR9000 Remote Repair Details
Manufacturer : ARCAM
Model : CR9000
Customers Fault Description : WORKING EXCEPT MOST BUTTONS NOT WORKING LED DOES NOT FLASH OR COMMAND SENT
Remote Fixer Repair Response (see below) :
This AV amplifier controller arrived safely and on testing was confirmed to have many non functioning buttons.
On opening this was found to be due to a mass of contamination over most of the button array / pcb. This was all cleaned up which restored full functionality.
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