Job Timeline (Ref 5765-6751)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-May-2020
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Model : RCS-01C
Customers Fault Description : Remote was accidentally dropped and has not worked since spring at bottom of battery case missing
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the remote was apart and the battery terminal was confirmed to be missing.
Also the button array had contamination over its contacts. The terminal was replaced and the button array cleaned up which restored full functionality.
The case was then glued back together.
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