Job Timeline (Ref 5786-6775)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Jun-2020
Repair Engineer : Martin Smith
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Glo worm Climapro2 Remote Repair Details
Manufacturer : Glo worm
Model : Climapro2
Customers Fault Description : No buttons are working. Screen blanks after a minute of changing batteries. Screen reads wrong date and time and can’t change because the buttons don’t work’
Remote Fixer Repair Response (see below) :
This boiler controller arrived safely and on powering up was confirmed to have non responsive buttons. This was due to the OK button being shorted which was overiding all other button repsonses.
The OK button was replaced which restored full functionality.
Please note that this item arrived with batteries but there were 3 different brands, customers should never mix batteries of different brands as this can lead to battery leakages in the future which can cause catastrophic damage.
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