Job Timeline (Ref 5787-6776)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Jun-2020
Repair Engineer : Martin Smith
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Powertouch Remote Repair Details
Manufacturer : Powertouch
Customers Fault Description : with a new battery the control does not light the 2 lights and does not operate the motor mover
Remote Fixer Repair Response (see below) :
This motor mover controller arrived safely and on testing was confirmed to be dead. This was due to a faulty battery cable. A replacement was fitted which restored full functionality.
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