Job Timeline (Ref 5788-6777)


All repairs are fixed price at £20 plus postage
Remote Diagnosed


A Timeline of this job can be seen below.

Arrived - 27-May-2020
Fault Diagnosed
Repair Engineer : Martin Smith
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Velux 3LR A01 WW Type 83321201 Remote Repair Details

Manufacturer : Velux

Model : 3LR A01 WW Type 83321201

Customers Fault Description : Batteries replaced, no power, does not switch on. Some evidence of battery corrosion.

Remote Fixer Repair Response (see below) :

This window controller arrived safely and on testing was confirmed dead.

On opening there was a confirmed sign of battery corrosion.

Sadly this corrosion was found to have eaten through both sides of the print and also through various pins of one of the micro-controllers.

Due to the amount of damage a repair is sadly not possible.

This item was scrapped as per the customers email 29th May 2020 

 Remote Images

 velux remote repair

corroded print

corroded print

bad print

back of controller