Job Timeline (Ref 5788-6777)

A Timeline of this job can be seen below.

Arrived - 27-May-2020
Fault Diagnosed
Repair Engineer : Martin Smith
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Velux 3LR A01 WW Type 83321201 Remote Repair Details

Manufacturer : Velux

Model : 3LR A01 WW Type 83321201

Customers Fault Description : Batteries replaced, no power, does not switch on. Some evidence of battery corrosion.

Remote Fixer Repair Response (see below) :

This window controller arrived safely and on testing was confirmed dead.

On opening there was a confirmed sign of battery corrosion.

Sadly this corrosion was found to have eaten through both sides of the print and also through various pins of one of the micro-controllers.

Due to the amount of damage a repair is sadly not possible.

This item was scrapped as per the customers email 29th May 2020 

 Remote Images