Job Timeline (Ref 5829-6824)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Jun-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4S Remote Repair Details
Manufacturer : Mertik
Model : Maxitrol G6R-H4S
Customers Fault Description : The negative wire for the battery connection has come loose
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on inspection the battery cover was missing (this cannot be replaced as these items are not available as spares and dont effect functionality)
The battery cable was confirmed to be broken. A replacement battery cable was fitted which restored full functionality.
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