Job Timeline (Ref 5836-6831)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 06-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Jun-2020
Repair Engineer : Martin Smith
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PDT KF04-433RC RSO192SRD1e Remote Repair Details

Manufacturer : PDT KF04-433RC

Model : RSO192SRD1e

Customers Fault Description : Does not operate on any of buttons and indicator light on fob does not light up

Remote Fixer Repair Response (see below) :

These two garage door controllers arrived safely and both were confirmed to be dead.

Both had the same problem whereby the battery housing had come away from the pcb on one solder point.  These were soldered back into position which restored functionality.  One of the controls also had contamination over the PCB, this was cleaned up to prevent future issues.

Garage Door Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 garage door remote repairs

bad battery housing

contaminated print

back of controller