Job Timeline (Ref 5867-6870)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Jun-2020
Repair Engineer : Martin Smith
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Rollertec v5 PDT KF04-433RC Remote Repair Details
Manufacturer : Rollertec v5
Model : PDT KF04-433RC
Customers Fault Description : The third button down does not work so the door will not close. All other buttons are fine and the door will open and stop opening (the top and second buttons).
Remote Fixer Repair Response (see below) :
This rollertec remote arrived safely and on testing was confirmed to have a faulty button (3rd one down). This was due to a corrosion break in the print. The print was reworked which restored full functionality.
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