Job Timeline (Ref 5890-6898)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 16-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jun-2020
Repair Engineer : Martin Smith
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Purpleline Remote Repair Details

Manufacturer : Purpleline

Customers Fault Description : Not working putaway end of season then tried it nothing red light not coming on the battery was not in so its not corroded

Remote Fixer Repair Response (see below) :

This motor mover control arrived safely and on adding a battery was found not to turn on using its usual double button press.

On opening the battery cable had come free from the board on the positive side (see image)

A replacement battery cable was fitted which restored full functionality.  Now when the power button is pressed twice a strong RF signal is present and the LED illuminated.

Remote Images

 remote repair service

broken battery cable

back of controller