Job Timeline (Ref 5936-6962)
A Timeline of this job can be seen below.
Mertik Maxitrol 0g30 ZRHD Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : 0g30 ZRHD
Customers Fault Description : Remote will not talk to the receiver properly. Only the UP button works. Checked batteries all OK.
Remote Fixer Repair Response (see below) :
This fireplace control and receiver arrived safely and on testing the receiver was confirmed not to be responding on the down channel. This was due to a faulty 40.5 crystal. This was replaced as well as the battery terminal block which restored full functionality.
No issue was found with the remote itself.
Fireplace Controller Testing Video