Job Timeline (Ref 5936-6962)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 25-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jun-2020
Repair Engineer : Martin Smith
LinkedIn Facebook

Mertik Maxitrol 0g30 ZRHD Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : 0g30 ZRHD

Customers Fault Description : Remote will not talk to the receiver properly. Only the UP button works. Checked batteries all OK.

Remote Fixer Repair Response (see below) :

This fireplace control and receiver arrived safely and on testing the receiver was confirmed not to be responding on the down channel.  This was due to a faulty 40.5 crystal.  This was replaced as well as the battery terminal block which restored full functionality.

No issue was found with the remote itself.

Fireplace Controller Testing Video

Remote Images

 mertik remote repair

back of controller