Job Timeline (Ref 5995-7028)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Jul-2020
Repair Engineer : Martin Smith
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BSSB MMG2R01714-01 Remote Repair Details
Manufacturer : BSSB
Model : MMG2R01714-01
Customers Fault Description : Connector in remote come away fm circuit board. Very poor fixing! Soz, don't appear 2 have 6 tiny screws to hold it all together. Hoping you can help!
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on inspection was confirmed to have a detached charging port and the rechargeable battery was missing.
The charging port was re-soldered into place and then hotmelted to give it a bit more strength. This restored power to the unit. The customer is required to test the charging functions on return when a battery is inserted.
Please note that this port will not be as strong as its initial fitting, therefore great care must be taken to prevent future damage.
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