Job Timeline (Ref 6004-7038)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Jul-2020
Repair Engineer : Martin Smith
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Legend VAN16RN-RC Remote Repair Details
Manufacturer : Legend
Model : VAN16RN-RC
Customers Fault Description : The remote just doesn't seem to work and I have broken the battery connector trying to remove the battery.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection the battery cable was confirmed to be broken, a replacement was fitted and then it was found that the buttons were faulty, all four button were replaced which restored full functionality.
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