Job Timeline (Ref 6089-7136)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jul-2020
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 31-Jul-2020
Repair Engineer : Martin Smith
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Be modern 1276 Remote Repair Details
Manufacturer : Be modern
Model : 1276
Customers Fault Description : The handset Type: RCSO1J does not work
Remote Fixer Repair Response (see below) :
This electric fire control arrived safely and on testing was confirmed dead. A component test was carried out and it was concluded that the issue is with the IC that sadly is encapsulated in black resin (see image) which makes a repair impossible.
We do have clones available that will function with this fireplace, these are priced at the same cost of whata repair would be (£20 plus £6 postage), if you wish to order this clone please contact us on 0151 430 8033 or 07817039435. See below for an image of the clone next to the original.
A cloned control was supplied to the customer.
Clone Remote Control
Remote Images
