Job Timeline (Ref 6115-7164)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Jul-2020
Repair Engineer : Martin Smith
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Concern for Comfort XL 0394-260616 Remote Repair Details
Manufacturer : Concern for Comfort
Model : XL 0394-260616
Customers Fault Description : The remote has not been used for approximately 12 years. I replaced the battery but nothing happened. Not even the LED light came on.
Remote Fixer Repair Response (see below) :
This Concern for Comfort controller arrived safely and on testing the button on the right hand side of the array were non responsive.
This was due to worn button contacts. Replacement button contacts were glued onto the effected buttons which restored full functionality.
Please note that the visible red LED will only illuminate when the battery is low on power as this is actually a low battery indicator.
Remote Images
