Job Timeline (Ref 6132-7182)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 31-Jul-2020
Repair Engineer : Martin Smith
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Paragon Focus He HV001115 Remote Repair Details
Manufacturer : Paragon Focus He
Model : HV001115
Customers Fault Description : To activate fire I Have to press the two left hand side buttons, this procedure will not now ignite the gas fire, even though I replaced the batteries in the power pack and the remote control.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed to have non responsive buttons. All four buttons were replaced which restored full functionality.
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