Job Timeline (Ref 6132-7182)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 27-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 31-Jul-2020
Repair Engineer : Martin Smith
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Paragon Focus He HV001115 Remote Repair Details

Manufacturer : Paragon Focus He

Model : HV001115

Customers Fault Description : To activate fire I Have to press the two left hand side buttons, this procedure will not now ignite the gas fire, even though I replaced the batteries in the power pack and the remote control.

Remote Fixer Repair Response (see below) :

This fireplace controller arrived safely and on testing was confirmed to have non responsive buttons.  All four buttons were replaced which restored full functionality.

Remote Images

 verin remote repair

back of controller