Job Timeline (Ref 6149-7205)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Aug-2020
Repair Engineer : Martin Smith
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Reich 527-0521 Remote Repair Details
Manufacturer : Reich
Model : 527-0521
Customers Fault Description : doesn't stay on long enough to test what is not working brand new battery in it made no difference
Remote Fixer Repair Response (see below) :
This motor move controller arrived safely and on testing would turn on using its power button double press but would randomly turn off.
The battery cable was found to be damaged. A replacement was fitted and the facia ribbon connector cleaned up which restored full functionality. Now the remote stays on after its power button double press.
Please note that this remote turns off after 20 seconds of no button being pressed, this is normal functionality to save on accidental button presses and battery drainage.
Remote Images
