Job Timeline (Ref 6159-7215)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 29-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Aug-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Remote will the turn the fire ON/UP but will NOT turn the fire DOWN/OFF.
UP and DOWN buttons operates the remote light. BUT only the UP button on the remote causes the light on the receiver to operate.
Remote Fixer Repair Response (see below) :
This fire remote and receiver arrived safely and on testing the receiver was found not to be responding from the remote signal on one channel.
This was due to faulty crystals in the receiver, these were replaced which restored full functionality. No issue (except for a missing screw which was replaced) was found with the remote itself.
Remote Images