Job Timeline (Ref 6164-7223)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 03-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Aug-2020
Repair Engineer : Martin Smith
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Reich 527-0521 Remote Repair Details
Manufacturer : Reich
Model : 527-0521
Customers Fault Description : Can not turn it on there is no ligt in the remote control
Remote Fixer Repair Response (see below) :
This motor move controller arrived safely from Denmark and on testing was confirmed dead. The battery cable found to be faulty and also the ribbon connector was cleaned. This restored full functionality. Please note that the included battery has been disposed of as we cannot ship batteries meaning a replacement battery will need to be fitted on receipt by the customer.
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