Job Timeline (Ref 6173-7234)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Aug-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRRS (receiver) Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRS (receiver)
Customers Fault Description : The receiver in the fire is not registering the 'up' command from the remote control and is not opening the gas valve as required. Both buttons register as operational on remote, they both illuminate the LED on the remote. The receiver illuminates with the 'down' command from the remote but not with the 'up' command
Remote Fixer Repair Response (see below) :
This fireplace remote and receiver arrived safely and on testing was confirmed to have a non responsive channel. This was found to be due to faulty crystals in the receiver. These were replaced which restored full functionality.
Please note that the batteries in the receiver were disposed of due to one showing signs of a leak.
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