Job Timeline (Ref 6176-7237)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 31-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Aug-2020
Repair Engineer : Martin Smith
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Yamaha RAV391 Remote Repair Details
Manufacturer : Yamaha
Model : RAV391
Customers Fault Description : Some buttons unresponsive - mainly volume, mute and power, but the input buttons seem to be a little unresponsive. (Possibly all buttons above the display)
Remote Fixer Repair Response (see below) :
This Yamaha remote arrived safely and on testing was confirmed to have some sluggish / non responsive buttons (most likely the most commonly used buttons)
This was due to worn conductive contacts on the button array. Replacement conductive button pads were glues into place which restored full functionality.
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