Job Timeline (Ref 6196-7260)

A Timeline of this job can be seen below.

Arrived - 04-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Aug-2020
Repair Engineer : Martin Smith
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Purpleline Remote Repair Details

Manufacturer : Purpleline

Customers Fault Description : Despite have brand new battery fitted the unit did not respond at all, tried different battery (same type obviously) still nothing. My brother (ex army vehicle electrician) checked for signs of life, the power was going into the unit but seemingly not then getting through to power on button.

Remote Fixer Repair Response (see below) :

This caravan motor mover controller arrived safely and on testing was powering on when its power button was double pressed but the RED led indicator was not illuminating.

This was found to be due to a cracked LED, a replacement (green led) was fitted which restored full functionality (see testing video).

 Remote Images