Job Timeline (Ref 6270-7356)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Aug-2020
Repair Engineer : Martin Smith
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Velux 3LR A01 WW Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW
Customers Fault Description : Even with batteries in nothing seems to be working, no display etc
Remote Fixer Repair Response (see below) :
This Velux controller arrived safely and on testing was confirmed dead.
This was due to a faulty regulator, this was replaced but then another fault was found. When the item has its batteries inserted the screen would come on with "Wrong Teststate". This is a problem that can be easily bypassed by simply holding one of the buttons when inserting the batteries (please see the testing video for a demonstration)
The customer will be required to set up the remote with its receiver on return.
Remote Images
