Bose RC38T1-40 Remote Control Repair

Job Timeline (Ref 6340-7437)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Bose RC38T1-40 Controller Repair services Customers Bose RC38T1-40 remote control sent for repair we fix Bose handsets
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Bose RC38T1-40 Remote Repair Details

Manufacturer
Bose
Model
RC38T1-40
Customer's Fault Description
On the remote, none of the buttons work. After two days of not working, it started working again, with all buttons working OK. The next day it stopped working again, and has not worked since. This was last week.
Remote Fixer Repair Response

This Bose controller arrived safely and on testing was found to be transmitting on all buttons except one (the CD# at the bottom of the controller)

As the fault description was that the control was intermittent it was tested over a period of 4 days.  This revealed no further issue other than the one faulty button.

This has classed this item as no fault found, if the CD# button is to be repaired i can have another look but as this differs from the designated fault it has been left to the customers decision.

Update : after talking with the customer it was decided to repair the CD# faulty button problem, this was done, it transpired that there was a small amount of corrosion on the print trace that was effecting this button.  This was reworked which restored functionality. 

 Remote Images

 bose remote repair

back of controlller 

The above images show the actual remote control sent to us by the customer for professional repair services.