Job Timeline (Ref 6343-7440)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Sep-2020
Repair Engineer : Martin Smith
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Verine Remote Repair Details
Manufacturer : Verine
Customers Fault Description : BLACK WIRE TO THE BATTERY HAS COME AWAY ALSO THE BACK OF THE REMOTE IS BROKEN
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection the battery cable was found to be damaged, a replacement cable was fitted which restored full functionality.
The battery cover was also found to be missing its clip, sadly these are not available as spares and cannot be replaced.
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