Job Timeline (Ref 6360-7458)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Sep-2020
Repair Engineer : Martin Smith
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Carolina LDBL2000A-DD5R Remote Repair Details
Manufacturer : Carolina
Model : LDBL2000A-DD5R
Customers Fault Description : Not working won’t switch fire on.
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on testing was found to have erratic functionality, sometimes all buttons would work and other times random buttons wouldn't work then all buttons would fail.
One of the battery terminals had signs of a battery leakage, this leakage had traversed onto the main PCB and started to corrode the print. A replacement PCB was fitted which restored full functionality.
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