Job Timeline (Ref 6462-7585)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Sep-2020
Repair Engineer : Martin Smith
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Canton smart Soundbar 9 Remote Repair Details
Manufacturer : Canton smart
Model : Soundbar 9
Customers Fault Description : There is no physical breakage on the remote it is just not working at all. I have changed the battery but it didn’t work.
Remote Fixer Repair Response (see below) :
This Canton control arrived safely and on testing was confirmed not to be transmitting on any button press.
This was found to be due to a faulty IR LED, a replacement was fitted which restored full functionality.
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