Job Timeline (Ref 6648-7814)
A Timeline of this job can be seen below.
RCS01C Remote Repair Details
Model : RCS01C
Customers Fault Description : doesn't work at all.
Remote Fixer Repair Response (see below) :
This fire control arrived safely and on testing was found to have faulty / sluggish buttons, this was found to be due to worn button contacts. Replacement button caps were fitted which restored full functionality.
Fireplace Controller Testing Video