Job Timeline (Ref 6649-7817)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 03-Nov-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Nov-2020
Repair Engineer : Martin Smith
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Faber CE0122 Remote Repair Details

Manufacturer : Faber

Model : CE0122

Customers Fault Description : I am able to decrease the flame with the remote, but not increase. I can open the Fire Front and operate the knobs by hand.

Remote Fixer Repair Response (see below) :

This Faber remote arrived safely from the Netherlands and on testing one of the buttons was found to be non responsive.

This was due to the button itself being faulty, a replacement was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 faber remote repair

back of controller