Job Timeline (Ref 6656-7827)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 12-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Oct-2020
Repair Engineer : Martin Smith
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Wonderfire Airflame Excel MK3 Remote Repair Details

Manufacturer : Wonderfire

Model : Airflame Excel MK3

Customers Fault Description : Remote worked very briefly 6 months ago, when we moved to the property.
Wire appears disconnected inside & battery cover is broken.

Remote Fixer Repair Response (see below) :

This fireplace control arrived safely and on inspection the battery cable was found to be detached from the PCB making the remote dead. A replacement battery cable was soldered into place which restored full functionality (see testing video). A replacement battery cover was also supplied.

Fireplace Controller Testing Video

Remote Images

 remote repair

broken cable

back of controller