Job Timeline (Ref 6668-7840)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 05-Nov-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Nov-2020
Repair Engineer : Martin Smith
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Verine fires Remote Repair Details

Manufacturer : Verine fires

Customers Fault Description : Black 9v wire is loose, two top press switches are not working properly. Have to be pressed to the side to make them work. IR red doesn’t seem to work all the time to ignite the fire.

Remote Fixer Repair Response (see below) :

This Verine remote arrived safely and on inspection the battery cable was found to be broken, this was replaced as well as all four buttons which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 verine remote repair

 back of controller