Job Timeline (Ref 6677-7848)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 13-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Oct-2020
Repair Engineer : Martin Smith
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Willowbrook Remote Repair Details

Manufacturer : Willowbrook

Customers Fault Description : button for upright position does not work.
Remote has 11 buttons

Remote Fixer Repair Response (see below) :

This Willowbrook remote arrived safely and on inspection the cable was damaged.  When opened one of the buttons was found to have contamination over its contacts (see image), this was cleaned up and a replacement conductive pads was fitted and also the cable was replaced.

Remote Images

 willowbrook remote repair

bad button

back of controller