Job Timeline (Ref 6678-7849)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 12-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Oct-2020
Repair Engineer : Martin Smith
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Dura 36R-H4T Remote Repair Details

Manufacturer : Dura

Model : 36R-H4T

Customers Fault Description : Remote not coming to life, changed battery still nothing

Remote Fixer Repair Response (see below) :

This Dru controller arrived safely and on testing was confirmed dead.

This was due to a faulty battery cable / clip.  A replacement was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Images

dru remote repair