MERTIK MAXITROL G6R-H4T16 Remote Control Repair
Job Timeline (Ref 6681-7852)
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MERTIK MAXITROL G6R-H4T16 Remote Repair Details
Manufacturer
MERTIK MAXITROL
Model
G6R-H4T16
Customer's Fault Description
Despite loading brand new batteries in this remote control, the display permanently shows a low battery icon. When pressing the increase and decrease buttons, I see a "wifi" symbol but the fire does not respond. I suspect it needs re-syncing, but for now, this remote still needs repairing.
Remote Fixer Repair Response
This fireplace controller arrived safely and on testing was confirmed to have a low battery indicator even with a new battery. This was due to a faulty regulator. This was replaced which restored full functionality.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.