Job Timeline (Ref 6682-7853)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 12-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Oct-2020
Repair Engineer : Martin Smith
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Valor Remote Repair Details

Manufacturer : Valor

Customers Fault Description : Remote has stopped working. We have replaced the batteries but it still does not work

Remote Fixer Repair Response (see below) :

This Valor control arrived safely and on testing was confirmed dead.

On opening there was a mass of contamination on the PCB that had started to corrode through a couple of components, these components were replaced and the board cleaned of all contaminants which restored full functionality.

Fireplace Controller Testing Video

 Remote images

valor remote repair

corroded print 

back of controller