Job Timeline (Ref 6721-7901)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 17-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Oct-2020
Repair Engineer : Martin Smith
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mertik maxtirol Remote Repair Details

Manufacturer : mertik maxtirol

Customers Fault Description : Remote and receiver not working properly. it only works if the remote is centimetres away from the receiver. usually works when just pointing the remote at the fire.

Remote Fixer Repair Response (see below) :

This remote and receiver arrived safely and on testing the remote was found not to be transmitting a signal on either channel.  This was due to the usual problem of a faulty transducer in the handset itself.

A replacement ultrasonic transducer was fitted in the remote which restored full functionality.

Fireplace Controller Testing Video

 Remote Images

 fire remote repair

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