Job Timeline (Ref 6734-7916)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 16-Oct-2020
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 25-Oct-2020
Repair Engineer : Martin Smith
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Dometic Remote Repair Details

Manufacturer : Dometic

Customers Fault Description : just nothing

Remote Fixer Repair Response (see below) :

This Dometic remote control arrived safely and on testing was found to be transmitting on each button press as per normal operation.

The control was opened to test for defects but no fault could be replicated.  It may be be that the remote needs programming with its receiver. Please see link below on how to do this. 

Please click here to view the instructions of Pairing your Dometic Heki control!

Window Controller Testing Video

Remote Images

 heki 4 remote repair

back of controller