Job Timeline (Ref 6737-7919)
A Timeline of this job can be seen below.
Paragon HE Remote Repair Details
Manufacturer : Paragon HE
Customers Fault Description : the small stand-by button sticks
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing 2 of the buttons were sticking / sluggish.
On opening there was some contamination over the button array and PCB contacts. This was all cleaned up which restored full functionality.
Fireplace Controller Testing Video