Job Timeline (Ref 6739-7922)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 19-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Oct-2020
Repair Engineer : Martin Smith
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mertik maxitrol g30-zrrs Remote Repair Details

Manufacturer : mertik maxitrol

Model : g30-zrrs

Customers Fault Description : The remote no longer works at range, seemed to deteriorate and now it will only register the remote control commands at point blank range.

Remote Fixer Repair Response (see below) :

This fireplace controller and receiver arrived safely and on testing the remote was found not to transmit on either channel.

This was due to a faulty transducer in the remote itself, this was replaced which restored full functionality.

No issue was found with the receiver itself. 

Fireplace Controller Testing Video

Remote Images

 mertik remote repair

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