Job Timeline (Ref 6740-7921)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 21-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Nov-2020
Repair Engineer : Martin Smith
LinkedIn Facebook

Mertik Maxitrol B6R-H9T5B Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : B6R-H9T5B

Customers Fault Description : Regrettably it has been dropped and it now rattles!!!!

Remote Fixer Repair Response (see below) :

This fire controller arrived safely and on inspection was confirmed to "rattle".  The corners were peeled back and the device opened which revealed that 4 components had broken away from the PCB.  These were al replaced which restored full functionality.  Please note that the is a slight "creasing" on the facia near the corners, this is avoidable due to the item not supposed to be opened.

Fireplace Controller Testing Video

 Remote Images

 fire remote repair