Job Timeline (Ref 6741-7923)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 21-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Oct-2020
Repair Engineer : Martin Smith
LinkedIn Facebook

Canton Remote Repair Details

Manufacturer : Canton

Customers Fault Description : Canton sound bar doesnt respond to any commands from Canton remote. Was intermittent for a while now has ceased to work at all, batteries not changed that long ago...

Remote Fixer Repair Response (see below) :

This Canton remote arrived safely and on testing was found to be intermittently dead.

This was due to a common issue whereby a couple of capacitors break.  These were replaced which restored solid functionality.

Sound Bar Controller Testing Video

Remote Images

 canton remote repair

back of controller