Job Timeline (Ref 6772-7959)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 22-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Nov-2020
Repair Engineer : Martin Smith
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Valor Dream Dimension 843 Remote Repair Details

Manufacturer : Valor Dream Dimension

Model : 843

Customers Fault Description : The whole remote dose not work I have tried new batteries and still none of the buttons work I can use all the buttons that are on the actual fire and it all works perfectly on manual but if I try the remote it just dose not work with any of the buttons.

Remote Fixer Repair Response (see below) :

This Valor fireplace control arrived safely and on testing was confirmed dead.

On opening this was found to be due to a break in the print around the IR LED. The print was reworked which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 valor remote rpeair

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