Job Timeline (Ref 6820-8004)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Nov-2020
Repair Engineer : Martin Smith
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Bodart and Gonway MMB22600 Remote Repair Details
Manufacturer : Bodart and Gonway
Model : MMB22600
Customers Fault Description : No signal. Display dissapears. But it still doesn't work when display shows.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely from Belgium and on testing was found to have intermittent power.
This was found to be due to a bad solder joint on the battery terminals. The terminals were soldered firmly into place which restored solid functionality.
No issue was found with the signal therefore the customer is to check that the receiver has full power by changing the batteries.
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