DRU VENTEO E Remote Control Repair

Job Timeline (Ref 6821-8016)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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DRU VENTEO E Controller Repair services Customers DRU VENTEO E remote control sent for repair we fix DRU handsets
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

DRU VENTEO E Remote Repair Details

Manufacturer
DRU
Model
VENTEO E
Customer's Fault Description
DOES NOT WORK AT ALL, EITHER FOR THE FLAME EFFECT OR FOR THE HEATER. I HAVE REPLACED THE BATTERIES BUT THAT DOES NOT WORK.
Remote Fixer Repair Response

This fireplace controller arrived safely and on testing was found to be dead.

On opening this was found to be due to contamination over the negative battery terminal (see image, possibly from a battery leak).  The terminal was cleared of all contaminants which restored full functionality.

Remote Images

dru remote repair

bad terminal

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.