Job Timeline (Ref 6828-8025)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 26-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Nov-2020
Repair Engineer : Martin Smith
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Reich GmbH move control 527-0521 Remote Repair Details
Manufacturer : Reich GmbH move control
Model : 527-0521
Customers Fault Description : The remote keeps turning off and when i stripped it down there is a flat cable inside and the clip that holds the cable in keeps coming loose
Remote Fixer Repair Response (see below) :
This motor move controller arrived safely and on inspection the face plate at the top of the remote was broken in two (this doesn't effect functionality and was most likely broken due to a previous opening attempt)
On opening the ribbon cable to the facia was very loose, this was due to a bad clip on the socket. The socket was replaced which restored a secure fastening. When testing the remote was found to be intermittent. This was eventually found to be due to a bad battery cable, a replacement was fitted and full functionality was restored.
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