Job Timeline (Ref 10118-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Jul-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Jul-2021
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : No buttons working
Remote Fixer Repair Response (see below) :
This Window blind remote arrived safely and on testing was confirmed to be dead.
This was found to be due to a faulty IR led, a replacement was fitted which restored full functionality.
Window Controller Testing Video
Remote Images
