Job Timeline (Ref 10268-20)
A Timeline of this job can be seen below.
Arrived - 11-Aug-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Aug-2021
Repair Engineer : Martin Smith
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Ventaer Window Opener Remote Repair Details
Manufacturer : Ventaer
Model : Window Opener
Customers Fault Description : The IR seems to be not working, based on nothing visible on a phone camera. It has worked intermittently for 10 years, then stopped for a few months, then worked again for a few months and now it's stopped completely! It's pretty vital to us though so a fix would be great. If you need to take a risk with it, that's OK as the only alternative is a complete system replacement.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead.
This was due to 2 issues, the terminals were re-plated and one of the IR LEDs was replaced which restored full functionality.
Please note that we can provide a clone of this control for an extra £20, this clone looks different but will carry out all the functions of the original. To order this or for more information please contact us on 01514308033 / 07817039435
Window Controller Testing Video
Remote Images
