Job Timeline (Ref 10271-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Aug-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Aug-2021
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Returning 2 units, haven't used for a long time replaced batteries which looked a bit corroded with new ones but no joy
Remote Fixer Repair Response (see below) :
These two remotes arrived safely and on testing both were confirmed to be dead.
On opening both were found to have suffered from battery leak damage. The first control had a bad terminal, a replacement was fitted which restored full functionality.
The second sadly was also found to have corrosion in the print caused by the battery acid, this has caused various open circuits and also has started to corrode the IC near the terminal. Due to the amount of damage a repair is not possible.
Remote Images
