Velux Remote Control Repair

Job Timeline (Ref 10271-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux Remote Repair Details

Manufacturer
Velux
Customer's Fault Description
Returning 2 units, haven't used for a long time replaced batteries which looked a bit corroded with new ones but no joy
Remote Fixer Repair Response

These two remotes arrived safely and on testing both were confirmed to be dead.

On opening both were found to have suffered from battery leak damage.  The first control had a bad terminal, a replacement was fitted which restored full functionality.

The second sadly was also found to have corrosion in the print caused by the battery acid, this has caused various open circuits and also has started to corrode the IC near the terminal.  Due to the amount of damage a repair is not possible. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux  Remote Control - Front Image

Velux  Remote Control - Inside Image

Velux  Remote Control - Back Image