Mertik Maxitrol G30-ZRRS Remote Control Repair

Job Timeline (Ref 10444-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Maxitrol G30-ZRRS Remote Repair Details

Manufacturer
Mertik Maxitrol
Model
G30-ZRRS
Customer's Fault Description
The remote works fine, but the receiver only works turning the fire up. The down control does not work. The receiver light illuminates on the up function only. There are new batteries in both the remote and the receiver units.
Remote Fixer Repair Response

This remote and receiver arrived safely and on testing it was the remote control itself that was found to be at fault.  Even though the light illuminated on the remote when both buttons were pressed no signal was present on the down channel.

This was due to a faulty 40khz crystal in the remote itself, a replacement crystal was fitted which restored full functionality.

No issue was found with the receiver. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  G30-ZRRS Remote Control - Front Image

Mertik Maxitrol  G30-ZRRS Remote Control - Back Image